Opahl Q&A

Business Hours

Monday to Friday 8:00 am - 6:00 pm EST

Saturday Closed

Sunday Closed

Onboarding Call Availability

Monday to Friday 8:00 am - 6:00 pm EST

Saturday Closed

Sunday Closed

Customer Service Availability

Monday to Friday 8:00 am - 6:00 pm EST

Saturday Closed

Sunday Closed

Technical Support Availability

Monday to Friday 8:00 am - 6:00 pm EST

Saturday Closed

Sunday Closed

Holiday Schedule Office Closed

Christmas Eve - 12/24/2024

Christmas Day - 12/25/2024

New Years Eve - 12/31/2024

New Years Day - 1/1/2025

Easter - 4/20/2025

Memorial Day - 5/26/2025

Independence Day - 7/4/2025

Labor Day - 9/1/2025

Veteran's Day - 11/11/2025

Thanksgiving - 11/27/2025

Christmas Eve - 12/24/2024

Christmas Day - 12/25/2024

Q: How can I schedule a call to discuss Opahl Technologies solutions?

A: To schedule a call with our AI Strategy Agents click here https://link.opahl.io/widget/booking/bsPFciUxEjgSaWfE2lBl

Q: How can I schedule an on-site meeting?

Onsite Calendar Reservation Link -> https://link.opahl.io/r/1/eyJsaW5rX2lkIjoiVkNYaERRNFdqdGxaaGZEMzAzZEYifQ==

Virtual Remote Calendar Reservation Link -> https://link.opahl.io/r/1/eyJsaW5rX2lkIjoic0VrV0tpazJIbHo1cGpaT1BiaVUifQ==

Q: How can I request technical support?

You can issue a ticket for technical support by clicking on the following link -> https://link.opahl.io/r/1/eyJsaW5rX2lkIjoibGI0dEdlanNqY0JaZzlhUXFBYTkifQ==

Q: How do email and SMS reminders reduce no-shows?

A: Timely reminders keep your appointments top-of-mind for clients, drastically reducing the likelihood of no-shows.

Q: Can I customize the reminder messages?

A: Absolutely! Personalize your messages to align with your brand’s voice and your client’s preferences.

Q: What’s the setup process like?

A: Easy as pie. Our intuitive interface guides you through the setup, and our support team is always here to help.

Q: How soon will I see results?

A: Many of our clients notice a significant drop in no-shows within the first week of implementation.

Q: How does AI-powered automation save time?

A: Our AI handles repetitive tasks, letting your team focus on strategic activities that drive profits.

Q: Can all departments use the CRM?

A: Yes, our all-in-one system integrates seamlessly across all departments, improving collaboration and efficiency.

Q: How does AI-powered automation save time?

A: Our AI handles repetitive tasks, letting your team focus on strategic activities that drive profits.

Q: Can all departments use the CRM?

A: Yes, our all-in-one system integrates seamlessly across all departments, improving collaboration and efficiency.

Q: How does multi-channel engagement help nurture leads?

A: Engaging leads through various channels keeps your business top-of-mind, increasing the chances of conversion.

Q: Can I automate my campaigns with your CRM?

A: Absolutely! Our CRM automates the entire setup process, saving you valuable time.

Q: How does your solution boost conversions?

A: Frequent, multi-channel communication makes leads more likely to turn to you when they’re ready to purchase.

Q: How does a unified inbox help?

A: A unified inbox consolidates all your messages, ensuring you never miss an important conversation and making it easier to manage communications.

Q: Can I reply to all messages from one place?

A: Yes! Our system allows you to reply and receive messages across all platforms from a single interface.

Q: What makes your CRM an all-in-one solution?

A: Our CRM integrates sales and marketing functions, streamlining processes and improving efficiency across your business.

Q: How does reputation management help my business?

A: Our CRM helps you manage and improve your online reputation, boosting your credibility and attracting more clients.

Q: Can I chat with website visitors?

A: Absolutely! Engage with visitors in real-time using our website chat feature.

Q: What’s the benefit of 2-Way SMS?

A: Two-way SMS allows you to have real-time, interactive conversations with your clients, enhancing communication and satisfaction.

Q: How does the Unified Conversations Inbox work?

A: It consolidates all your messages into one place, making it easy to manage communications across different channels.

Q: What are custom workflows?

A: Custom workflows automate your sales and marketing processes, saving you time and increasing efficiency.

Q: How does the drag-and-drop funnel builder work?

A: Our intuitive builder lets you create and customize sales funnels without any technical skills.

Q: How does AI-powered nurturing help my leads?

A: AI automates the engagement process, ensuring your leads are guided smoothly through the funnel.

Q: How does your CRM integrate with other software?

A: Our CRM seamlessly connects with over 100 third-party apps, streamlining your operations and saving you time.

Q: What are the benefits of integration?

A: Integrating your software enhances efficiency, reduces manual work, and improves overall business performance.

Q: Is the integration process complicated?

A: Not at all! Our platform is designed for ease of use, ensuring a smooth and hassle-free integration process.

Q: What are if/else conditions in drip campaigns?

A: If/else conditions let you tailor your campaign paths based on customer actions, making your marketing more effective.

Q: How do wait times help in drip campaigns?

A: Wait times ensure your follow-ups are perfectly timed, keeping your audience engaged without overwhelming them.

Q: Can I customize the content in the sequences?

A: Absolutely! You can create personalized messages that align with your brand and resonate with your audience.

Q: What custom forms and surveys can I create?

A: You can create forms and surveys tailored to your business needs, enhancing data collection and customer feedback.

Q: How does the integrated calendar help my business?

A: Our integrated calendar streamlines scheduling, ensuring you never miss an appointment and manage your time efficiently.

Q: What are automated workflows?

A: Automated workflows simplify repetitive tasks, increasing efficiency and allowing you to focus on growth.

Q: Is there a free trial?

A: We require payment upfront, but we offer concierge onboarding, deliverability training, and extensive support resources to help you succeed.

Q: Can I cancel any time?

A: Yes. Plans are based on yearly billing and as long as you cancel your plan before its renewal date you won‘t be charged again (unless you have outstanding charges such as pending prorated costs from changing your subscription).

Q. What type of onboarding and ongoing support is offered?

A. We provide white-glove onboarding for our Opahl CRM plan subscribers. This premium service includes a thorough setup process to ensure your tool is fully operational from the start, along with 24/7/365 technical support.

Q. What is included in the pay as you go plans?
We offer a complete range of services, most of which are available on a simple pay-as-you-go basis. From email marketing to text messaging, we've got you covered. Our volume discounts offer even little teams, or solopreneurs the most competitive rates in the industry.

Q. What additional services do clients have access to?

Our services are always expanding as a result of changes in technology. The current breadth of our technology offers CRM, Email Marketing, Website Development, Hosting, VOIP, Dialer Services, Text Messaging, Reviews, Reputation Management and Lead Generation.

Q. What happens to unused minutes?
There is no rollover for unused minutes. If you frequently have unused minutes with AI Team, we recommend requesting a lower usage plan.

Q. What if I don't like it? Can I cancel?
A. Yes, if you decide that Opahl is not a good fit for your business, simply contact us at support@opahl.com and your services will be discontinued at the end of your current billing cycle.

Q. How long does it take to start?
A. IMMEDIATELY! You will receive an email containing a link to begin accessing your account. Depending upon your interest, time, or skill set, we also offer additional onboarding services 24/7.

Q. Do you have a suggestion box?
A. Absolutely! The majority of the services that we have, came as a result of our client's suggestions and recommendations. Your requests are always welcome at feedback@opahl.com.